When I train, I make sure the horse is ready to learn, as needs to be prepared to learn at the level what I am asking for. Soft hand and patience is a must.
Find a good quality riding book and an instructor who is positive and actively interested in you doing well. Try to be in the best frame of mind every time you ride and always be kind to both you and the horse.
Giving clear instructions in order to promote understanding and partnership.
I always make sure that I am in the right fram of mind. If not things can go very wrong . Going 4 steps back instead of 4 steps forward