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I am struggling with my trainer a lot, she won't fulfill the things she says she will do, we have talked to her and this has been going on for almost 2 years now, what should I do?

I am struggling with my trainer a lot, she won't fulfill the things she says she will do, we have talked to her and this has been going on for almost 2 years now, what should I do?
If you have already talked to her about the situation and how you feel and she still hasn’t taken action, your best bet is to find a new trainer. If she’s not changing her ways when you have talked about your problems with her then she won’t change in the future, especially after 2 years!